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£275

Newhaven Painted Pine Small Sideboard with Drawers

664-660
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Newhaven Painted Pine Small Sideboard with Drawers
Overall Rating 1 out of 5 stars 1 / 5 based on 1 review.
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Feedback for Newhaven Painted Pine Small Sideboard with Drawers

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  • 31st Jul 2021 Review rating - 1 out of 5.

    Appalling quality. Having already purchased 2 side tables in the Newhaven range I wanted a matching piece. Unboxed and checked each section to find 11 sectioned with large chips out of the paint, visible cracks on the paintwork and poor finish. The wood top is meant to have a whitened “distressed and unique” appearance but even this had an inch chip out of the edge. The worst thing was the 6 inch cracked oval on the rounded front panel. On running my hand over it, it was clear it was a 6 inch section of hollow wood filler. No way is this worth £299! I explained to Next that my replacement had better meet their standards and my expectations or I would be extremely dissatisfied. The price simply doesn't reflect the quality or the product. I had asked that their quality control check my replacement product before they sent it. We will see…

    • Response From Next Customer Services Team
      17th Sep 2021
      Thank you for taking the time to leave your feedback Monique. We're sorry to hear you weren't happy with the quality of your Newhaven Sideboard. As you have mentioned, this range has some lovely distressed characteristics that show off its individuality and charm. Our QC team have already been in touch to check your order is exactly as intended. In the meanwhile we will be carrying out inspections in our warehouse to ensure that all Newhaven items are in top condition!

    Monique

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