We want to help make your Christmas stress-free, so we’ve introduced our Christmas Guarantee. We’re confident that if we promise to deliver your items to you before Christmas, then we will.
The Guarantee applies to items ordered 1st – 22nd December 2017 where a delivery date of up to and including 23rd December 2017 is given. Your delivery date will be given to you in your order confirmation email.
If we’ve told you that your item(s) will be with you by 23rd December 2017 and we don’t deliver by 24th December 2017, you can keep the item(s) when they are delivered and we will send you a gift card to the value of the delayed item(s).
If we are not able to deliver your items at all, of course we will not charge you and we will also send you a Next gift card of the same value as the items you ordered.
All items in orders placed between 1st – 22nd December are covered under the Guarantee as long as the order meets the terms of the offer (see full details opposite).
Most items are included in the guarantee however there are some product exclusions, such as furniture. See opposite for terms, conditions and exceptions. The offer applies to online purchases only whether delivered to home or store. Unfortunately orders placed in store are not covered.
Christmas Guarantee full terms and conditions
The Christmas Guarantee is available for items in orders placed online from 1st December up to and including 22nd December 2017, which show a delivery date at point of order of 23rd December or before.